Refund Policy

Refund, Return & Replacement Policy

Customer satisfaction is our top priority at FloppyKart Digital Hub.

1. 1
   Damaged or Defective Items:

• If you receive a physically damaged product, missing accessory, or dead-on-arrival (DOA) item, notify our team within 48 hours of delivery with unboxing photos/video.
• We will inspect the item and issue an immediate replacement or full refund.

1. 1
   Software Licenses & Antivirus Keys:

• Genuine digital license keys once sent/activated cannot be returned or cancelled due to security and activation locks.

1. 1
   Hardware Return Conditions:

• Returned products must be unused, in original box packaging with all serial number stickers, manuals, and accessories intact.

1. 1
   Refund Processing Time:

• Approved refunds are processed to your original payment method or bank account within 3 to 5 business days.